Grin Payouts & Wallet Troubleshooting: Ensure Wallet Online and Use VPN

I confirm that Grin payouts from the pool are processed automatically within six hours after the payout threshold is reached. For the coins to arrive, I make sure the receiving Grin wallet is online at the moment the pool broadcasts the payment.

From my experience, most issues with receiving Grin to a local wallet stem from wallet desynchronization or network connectivity problems of the wallet client. It helps me to check the following: temporarily disabling antivirus and firewall, ensuring the wallet software is up to date, performing a resync, and running a rescan.

I also verify whether my internet provider is blocking Tor traffic. In our practice, providers frequently block Tor nodes, so I recommend running the Grin wallet on a device that uses a VPN: start the VPN first, then launch the wallet client.

For a quick status check I use the wallet check tool: https://grincheck.2miners.com/