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OKX User FAQs and Support Protocols
Frequently Asked Questions
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Reasons for deposit/withdrawal delays
Why hasn't my crypto deposit been credited?
Why hasn't my crypto deposit been added?
What should I do if I deposit unsupported crypto?
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How to buy crypto on OKX P2P marketplace
How to sell crypto on OKX P2P marketplace
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I'm not receiving the SMS code
How to change phone number (App)
How to change Google Authenticator (App)
Still need help?
1⃣ Contact Customer Support here
2⃣ Send email to [email protected] 💌
❌ The OKX team will NEVER send direct messages first to users
❌ Protect your personal information. Never share passwords or sensitive info or send crypto assets if requested.
✅ To ensure you are interacting with the official OKX representatives/channels, verify via the Verification Page.
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AI Analysis
The content provides a comprehensive overview of common user concerns and procedural guidelines for interacting with OKX, a cryptocurrency exchange platform. It emphasizes security, outlining that the...
AI Recommendation
Users should familiarize themselves with these FAQs to navigate common issues efficiently, reducing potential frustration and security risks. It is advisable for users to follow secure verification pr...
Disclaimer
The AI analysis and recommendations provided are for informational purposes only. Any investment decisions should be made at your own risk. Past performance is not indicative of future results. Always conduct your own research and consider consulting with a financial advisor before making any investment decisions.