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Warning: Beware of Binance Scams via Telegram
It is important to note that Binance does not provide customer support via Telegram or its social media channels. If an individual claiming to be from Binance contacts you privately, it is likely a scam. Official Binance administrators are identifiable by a 'Administrator' tag next to their names and will not initiate contact first.
To access live support, follow these steps:
1. Visit support through the Binance app or on Binance.com/es/chat.
2. Scroll down and click on 'RECEIVE SUPPORT'.
3. Choose any options available in the chat.
4. Scroll down and select 'PROBLEM NOT RESOLVED'.
5. Again, scroll down and click on 'NOT RELEVANT'.
6. Finally, click on 'YES, TRANSFER ME TO CUSTOMER CARE' to connect with live support.
Remember, there is no support available on Telegram or any social network.
Avoid private messages to administrators unless in an emergency. For general questions, use this chat for assistance.
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AI Analysis
Many users in the cryptocurrency community fall prey to scams that exploit the lack of clear communication from official channels. Binance emphasizes that it does not support customer service via Tele...
AI Recommendation
It is strongly advisable for users to only seek support through official Binance channels, such as the app or the website. Following the detailed step-by-step guide ensures that users connect with aut...
Disclaimer
The AI analysis and recommendations provided are for informational purposes only. Any investment decisions should be made at your own risk. Past performance is not indicative of future results. Always conduct your own research and consider consulting with a financial advisor before making any investment decisions.
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